Fairbanks Northstar Borough Pricing

Call out Fee $150 per initial call out

Main Service Area​ $200 per hour​

Extended Service Area $225 per hour

Emergency Service $250 per hour

Phone Assistance $100 per hour

Service Call Mileage Fee See Below

Main Service Area

Scheduled service calls within 20 miles from our location in North Pole Alaska. To optimize efficiency and serve more customers, we group appointments by location and prioritize those with safety-related needs first. Appointments are typically booked 0-1 week in advance for our immediate service area and 0-2 weeks out for calls outside our main service area and throughout the Fairbanks Northstar Borough.

There is a one-hour minimum charge for service calls on our first visit. Additional time is billed in 15-minute increments. Additional cost for parts and supplies needed to complete service call.

Extended Service Area

Scheduled service calls located more than 21 miles from our location in North Pole Alaska.

There is a one-hour minimum charge for service calls on our first visit. Additional time is billed in 15-minute increments. Additional cost for parts and supplies needed to complete service call.

Emergency Service

If you have an urgent need for an appointment outside our normal business hours of 9am–5pm, or cannot wait to be scheduled, same-day or next-day service may be available depending on availability and whether we can rearrange existing jobs. Same-day availability does not automatically mean emergency service rates apply. We leave room in our schedule for same-day calls within our immediate service area when possible.

​There is a one-hour minimum charge for our first visit. Additional time is billed at $250/hr., in 15-minute increments. A one-hour emergency service, call out, and mileage fee deposit will be prepaid over the phone. Additional cost for parts and supplies needed to complete service call.

Phone/Administration Assistance

If a service call requires additional assistance with phone calls, research, requested paperwork related to warranty companies, insurance claims, or special parts orders, time will be billed in 15-minute intervals. Depending on the scope of the request, prepayment may be required.

Service Call Mileage Fee

We come to you! Our service calls include a mileage fee that is determined by the distance between our location (GPS) and yours. You'll receive a discounted mileage rate if we have multiple service calls booked in the same campground.